Privacy Policy

Last Updated: [December 28, 2025]

ParkingAppeal.ca (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.

By using ParkingAppeal.ca, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you use our service, we may collect the following information that you voluntarily provide:

• Full name

• Email address

• Parking ticket details (ticket number, date, time, location, licence plate)

• Written explanation related to your parking ticket

• Uploaded documents or images (if provided)

We do not collect payment information while paid services are disabled.

2. How We Use Your Information

We use your information solely to:

• Generate a draft parking ticket appeal letter based on your input

• Deliver the generated document to you by email

• Provide customer support and respond to inquiries

• Improve service quality and reliability

We do not use your information for advertising, marketing, or profiling.

3. Automated Processing

Our service uses automated systems to generate draft documents based on the information you provide.
No automated decisions are made about legal outcomes, approvals, or enforcement actions.

All generated documents are drafts intended for your review before use.

4. Information Sharing & Third-Party Services

To operate and deliver our service, we use trusted third-party service providers that support form submissions, automated processing, document creation, storage, and email delivery.

Personal information is shared with these providers only to the extent necessary to generate and deliver your draft appeal letter and to provide customer support.

We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.

All third-party providers are required to maintain reasonable safeguards to protect personal information in accordance with applicable privacy laws.

5. Data Storage & Retention

We retain your information only for as long as necessary to:

• Deliver the requested service

• Provide support

• Maintain service records

Uploaded documents and generated drafts may be retained temporarily for operational and quality purposes and may be deleted periodically.

6. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Responsibilities

You are responsible for:

• Ensuring the accuracy of information you submit

• Reviewing generated documents before use

• Avoiding submission of sensitive personal data not required for the service

8. Access, Corrections & Deletion Requests

If you wish to request access to, correction of, or deletion of your personal information, please contact us at:

📩 support@parkingappeal.ca

We will respond within a reasonable timeframe in accordance with applicable privacy laws.

9. Children's Privacy

ParkingAppeal.ca is not intended for use by individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes To This Policy

We may update this Privacy Policy from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

📩 support@parkingappeal.ca

🌐 www.parkingappeal.ca