Frequently Asked Questions

A: ParkingAppeal.ca is an online tool that helps you generate a draft parking ticket appeal letter for your review based on the information you provide. The draft is formatted for clarity and follows the structure commonly used with the Calgary Parking Authority, but it does not provide legal advice or representation.

A: No. Our service is designed specifically for Calgary Parking Authority (CPA) tickets. It does not support appeals for Airdrie, Okotoks, Cochrane, Chestermere, or other municipalities with different bylaws and processes.

A: No. This service does not provide legal advice, legal opinions, or legal representation. The appeal letter generated is a draft that you should review and edit (if needed) before submitting it to the Calgary Parking Authority.

A: No. We do not guarantee any outcome, including review, cancellation, reduction, or dismissal of your ticket. The final decision is made solely by the Calgary Parking Authority or other applicable authority.

A: This service supports the generation of draft appeal letters for many common Calgary Parking Authority (CPA) parking violations, including paid parking issues, no-parking zones, hydrant distance concerns, permit misunderstandings, unclear signage, and time limit disputes.

Tickets involving towing, collisions, obstruction, or police enforcement may involve additional considerations and are not always suitable for this service.

A: In most cases, once a parking ticket has been paid, it is considered resolved and cannot be appealed. For specific circumstances, you should refer to the instructions on your ticket or contact the Calgary Parking Authority directly.

A: Appeals must be submitted within the timeframe specified on your parking ticket. We recommend reviewing your ticket carefully and submitting your appeal as early as possible.

A: Yes — as long as the ticket was issued by the Calgary Parking Authority. The service generates a draft appeal letter based on the information you provide, regardless of vehicle type.

A: Typically under 2 minutes after form completion. The PDF arrives automatically to your email.

A: Typically within a few minutes after form completion. The draft letter and PDF are sent to your email automatically.

A. Please check your spam or junk folder. If you have not received the email within 5 minutes, contact support@parkingappeal.ca with your name and ticket details, and we will resend it.

A: You receive a professionally formatted draft appeal letter as a PDF, along with an editable version for review.

No. You receive a link to a Google Doc draft that can be viewed and downloaded without a Google account. You can download the document and edit it using any word processor (Word, LibreOffice, etc.) if you don’t have a Google account.

If the letter accurately reflects your situation, you may use the attached PDF as is after reviewing it for accuracy.

A. Yes, we use your input to generate the letter and may retain data for service purposes. For more information, please see our Privacy Policy.

A: Yes. One free revision is included to correct missing or inaccurate information you originally provided. This does not include legal advice or strategy changes.

A: You submit the appeal yourself using the official submission method listed on your parking ticket or the Calgary Parking Authority website. Submission methods and requirements are determined by CPA.

A: Supporting evidence may be helpful, depending on your situation. Common examples include:

1. Photos showing vehicle position or distance from a hydrant

2. Photos of unclear or obstructed signage

3. Payment confirmations or screenshots

4. Permit documentation

5. Photos showing snow, visibility, or access issues

Any supporting materials are submitted directly through the Calgary Parking Authority during your appeal submission.

A: No. ParkingAppeal.ca does not embed photos or supporting materials into the appeal letter. Photos, screenshots, permits, or other evidence must be submitted separately and directly to the Calgary Parking Authority during your appeal submission.

A: A full refund is available if your appeal letter is not successfully generated or delivered. Refunds are not issued based on the outcome of your appeal or decisions made by the Calgary Parking Authority.

A: One complimentary revision is included per ticket number. Additional revisions may require a new submission.

A: If you experience a payment issue or do not receive your letter, please contact us first at support@parkingappeal.ca so we can assist you promptly. Once a letter has been generated and delivered, records are retained to help address unauthorized or fraudulent chargebacks.

Tips for stronger appeals:     

• Be honest, factual, and concise

     • Provide supporting photos or documentation when available

  • Submit your appeal within the timeframe indicated on your ticket

Examples of explanations that are typically less persuasive:  

• “I was in a hurry”

•  “parked for only a few minutes”

• “There was space available”

Important:

Appeals submitted after the deadline listed on your ticket are often not reviewed.